Description
The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.
Extension Rankings
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Ranking Summary
Overall Rank
Extension Rank
"System" Keyword
"Settings" Keyword
"Number" Keyword
Growth Metrics
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Review Summary
Users appreciate that 3CX Click2Call enables quick call initiation from CRMs and works well on Windows and browsers like Brave. However, many report it breaks other web apps, misidentifies numbers, and is unreliable on Mac. Recent updates have caused significant functional regressions, leading to user frustration and some abandoning the extension. While it works well for some, the widespread issues especially after updates diminish its usefulness for many.
Pros
- Facilitates click-to-dial functionality effectively
- Integrates well with CRM systems enabling call initiation directly from software
- Works well on certain browsers like Brave and in Windows environments
- Helps in speeding up calls and is user-friendly when operational
Cons
- Breaks or interferes with other web applications
- Fails to accurately distinguish phone numbers from other numerical data leading to misdials or errors
- Lacks consistent functionality on macOS, making it practically unusable for some users
- Recent updates have reduced functionality significantly and caused dissatisfaction
- Users experience crashes or the extension not working at all after updates
Permissions
This extension can:
- storage
- tabs
This extension can access:
- *://*/*
Additional Information
5.0.0.171
July 30, 2024
0.25 MB
deenfresitplru
Developer Information
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