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Salesforce

(1,505 reviews)
400,000 users
Updated October 12, 2024
productivity/workflowchromeVersion 2.252.0
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Description

Work with Salesforce records directly in your browser.

Extension Rankings

View how this extension ranks compared to others in the same category and across all extensions.

Ranking Summary

#722

Overall Rank

#680

Extension Rank

#285

"App" Keyword

#35

"Work" Keyword

#24

"Update" Keyword

#291

"Web Page" Keyword

#108

"Web" Keyword

#10

"Store" Keyword

#1

"Salesforce" Keyword

#37

"Sale" Keyword

#146

"Record" Keyword

#8

"Integration" Keyword

#47

"Inbox" Keyword

#105

"Google Search" Keyword

#71

"Google Chrome" Keyword

#245

"Google Calendar" Keyword

#87

"Google" Keyword

#113

"Gmail" Keyword

#61

"Extension" Keyword

#52

"Details" Keyword

#273

"Create" Keyword

#52

"Chrome Extension" Keyword

#116

"Chrome Browser" Keyword

#172

"Chrome" Keyword

#34

"Cloud" Keyword

#363

Featured Rank

Growth Metrics

Weekly Changes

Users:
400,0000%
Rating:
4.40.07%
Reviews:
1,5050.47%
No daily change data available

Review Summary

Users find the Salesforce Chrome extension highly valuable for integrating CRM directly into Gmail, saving time and improving productivity. Key benefits include easy email logging and workflow streamlining. However, multiple reviewers report persistent UI overlap issues with the Gmail compose window, bugs with email template selection, and frequent disconnections requiring reconnection. Despite these drawbacks, the extension remains a widely appreciated tool, with ongoing improvements recognized by users.

Pros

  • Great integration with Salesforce that streamlines workflows by embedding CRM data directly into Gmail inbox.
  • Saves significant time and effort daily, improving organization and productivity for users.
  • Helps users log emails directly to Salesforce records without manual copy-pasting, improving efficiency.
  • Generally considered convenient, intuitive, and useful for daily work especially in sales and recruiting roles.
  • Regular updates and fixes have improved the extension's performance over time.

Cons

  • UI overlap issue with Gmail compose window starting mid-2025 causing difficulty in use, linked to Chrome updates.
  • Bug preventing selection of Salesforce email templates when composing new emails in Gmail, disrupting key functionality.
  • Frequent connectivity issues requiring users to reestablish connections or refresh the interface.
  • Occasional glitches and disconnections that interrupt seamless usage experience.
  • Limited browser compatibility and need for separate login limits use in some scenarios.

Permissions

This extension can:

  • management
  • storage
  • declarativeNetRequest
  • cookies
  • sidePanel
  • idle

This extension can access:

  • https://mail.google.com/
  • https://calendar.google.com/
  • *://*.googleusercontent.com/*
  • *://*.salesforceiq.com/*
  • https://*.salesforce.com/
  • https://*.force.com/
  • https://*.visualforce.com/
  • https://*.cloudforce.com/
  • https://*.my-lightning.com/
  • https://*.crmforce.com/
  • https://*.my-salesforce/
  • https://*.crm.dev/

Additional Information

Version

2.252.0

Updated

October 12, 2024

Size

3.01 MB

Languages

en-US

Developer Information

AuthorSalesforce
FeaturedFeatured Extension
Trusted PublisherVerified
Location
415 Mission St 3rd Floor San Francisco, CA 94105-2504 US
US