Description
Take care of your eyes day and night using dark theme for Zendesk tools and services.
Extension Rankings
View how this extension ranks compared to others in the same category and across all extensions.
Ranking Summary
Overall Rank
Extension Rank
"Black Theme" Keyword
"Theme" Keyword
"Night Mode" Keyword
"Night Theme" Keyword
"Dark Theme" Keyword
"Dark Mode" Keyword
"Dark" Keyword
Review Summary
Users initially valued the Zendesk Dark Mode Theme as it alleviated eye strain during prolonged use. However, many are frustrated by the extension's subscription-based pricing, poor compatibility with Edge browsers, and an inadequate dark mode that simply inverts colors causing visual issues. The abrupt shift from free to paid without alternatives or proper support has led to numerous negative reactions and uninstalls. Overall, while useful in the past, the extension currently receives mostly critical feedback due to pricing and functionality concerns.
Pros
- Extension provided a functional dark mode experience for Zendesk users for several years.
- Users appreciated having a dark theme option to reduce eye strain when using Zendesk extensively.
- The extension was recommended and widely used among teams, indicating initial reliability and utility.
Cons
- The extension charges a mandatory monthly subscription fee ($2+), which many users find excessive and frustrating, especially given previous free access.
- It does not work properly on Microsoft Edge, especially on ARM Macs, often showing a blank box instead of the dark theme.
- The dark mode implementation is basic, merely inverting colors rather than providing a true dark mode, which leads to distorted UI elements and icons.
- The sudden change to a paid model without a grandfathering option or a one-time purchase alternative upset long-time users.
- Users report lack of functionality and support for latest browser versions and limited cancellation options for the subscription.
Permissions
This extension can:
- tabs
- storage
- scripting
- webNavigation
This extension can access:
- http://*/*
- https://*/*
Additional Information
3.0.32
December 23, 2024
0.68 MB
en
