Refund Policy
We want you to be completely satisfied with ExtensionBooster. Here's everything you need to know about our refund process.
Effective Date: January 14, 2025
30-Day Window
Request refunds within 30 days of purchase
Full Refund
100% refund for eligible requests
Easy Process
Simple request through support
Overview
At ExtensionBooster, we strive to provide a valuable service for Chrome extension developers. We understand that sometimes a purchase may not meet your expectations, and we're committed to making things right.
This policy outlines when and how you can request a refund for purchases made on our platform.
Eligible for Refund
You may be eligible for a refund in the following situations:
Credit Pack Purchases
- Request made within 30 days of purchase
- Credits have not been used or only minimally used
- No evidence of system abuse or manipulation
Subscription Plans
- Request made within 30 days of initial subscription or renewal
- Subscription features have not been extensively used
- First-time refund request for that subscription type
Technical Issues
- Platform errors that prevented you from using purchased services
- Duplicate charges or billing errors
- Service unavailability for extended periods
Not Eligible for Refund
Refunds will generally not be provided in the following cases:
- Request made more than 30 days after purchase
- Credits have been substantially used (more than 20% consumed)
- Account was terminated for policy violations
- Change of mind after actively using the service
How to Request a Refund
To request a refund, please follow these steps:
Contact Support
Visit our support page and submit a refund request with your account email.
Provide Details
Include your purchase date, transaction ID (if available), and reason for the refund request.
Review Process
Our team will review your request within 2-3 business days.